/* Comunicação — Caixa de Entrada no layout do OneCRM: navegação | lista | conversa | detalhes, de ponta a ponta */
.corpo:has(>.cm-app){padding:0}
.cm-app{display:grid;grid-template-columns:250px 370px minmax(0,1fr);height:calc(100vh - 38px);background:#fff;overflow:hidden}

/* navegação */
.cm-lado{border-right:1px solid var(--line);background:#fafafb;padding:0 0 10px;overflow:auto;display:flex;flex-direction:column}
.cm-cx{display:flex;align-items:center;gap:9px;height:46px;padding:0 10px 0 12px;border-bottom:1px solid var(--line-soft)}
.cm-cx b{flex:1;font-size:13.5px;font-weight:600}
.cm-cx-ic{width:26px;height:26px;border-radius:6px;background:var(--brand);color:#fff;display:grid;place-items:center;flex:none}
.cm-cx .acao,.cm-lista-topo .acao{width:26px;height:26px;color:var(--ink-3)}
.cm-busca-nav,.cm-busca-lista{display:flex;align-items:center;gap:7px;height:30px;padding:0 10px;border-radius:6px;background:#f1f2f4;color:var(--ink-3)}
.cm-busca-nav{margin:10px 12px 8px}
.cm-busca-nav input,.cm-busca-lista input{flex:1;min-width:0;border:0;background:0;outline:0;font:inherit;font-size:12.5px;color:var(--ink)}
.cm-sec{padding:0 6px}
.cm-titulo{display:flex;align-items:center;gap:6px;width:100%;margin:10px 0 4px;padding:4px 18px;border:0;background:0;font:inherit;font-size:10.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-3);cursor:pointer;text-align:left}
.cm-pasta{display:flex;align-items:center;gap:9px;width:100%;height:30px;padding:0 12px;border:0;border-radius:6px;background:none;font:inherit;font-size:12.5px;color:var(--ink-2);cursor:pointer;text-align:left}
.cm-pasta .r{flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cm-pasta svg{color:var(--ink-3);flex:none}
.cm-pasta:hover{background:#f1f2f4}
.cm-pasta.on{background:#eaf1fe;color:var(--brand);font-weight:600}
.cm-pasta.on svg{color:var(--brand)}
.cm-pasta .n{font-size:11px;color:var(--ink-3)}
.cm-cor{width:10px;height:10px;border-radius:2px;flex:none;margin:0 2px}
.cm-ag.mini{width:18px;height:18px;font-size:8.5px;background:#e5e7eb;color:var(--ink-2)}
.cm-vazio{margin:2px 18px 6px;font-size:11.5px;color:var(--ink-4)}
.cm-nova-sec{display:flex;align-items:center;gap:6px;margin:14px 18px 0;border:0;background:0;padding:0;font:inherit;font-size:11.5px;color:var(--ink-3);cursor:pointer}
.cm-simular{display:flex;align-items:center;gap:6px;margin:auto 12px 0;padding:7px 10px;border:1px dashed var(--line);border-radius:6px;background:#fff;font:inherit;font-size:11.5px;color:var(--ink-3);cursor:pointer}

/* lista */
.cm-lista{border-right:1px solid var(--line);display:flex;flex-direction:column;min-width:0}
.cm-lista-topo{display:flex;align-items:center;gap:4px;height:46px;padding:0 10px 0 14px}
.cm-lista-topo h2{flex:1;margin:0;font-size:13.5px;font-weight:600}
.cm-busca-lista{margin:0 12px 8px}
.cm-ordem{display:flex;justify-content:space-between;align-items:center;padding:2px 14px 6px}
.cm-sit,.cm-ord{display:inline-flex;align-items:center;gap:4px;border:0;background:0;padding:0;font:inherit;font-size:12px;cursor:pointer}
.cm-sit{color:var(--brand);font-weight:500}
.cm-ord{color:var(--ink-2)}
.cm-chips{display:flex;align-items:center;gap:6px;padding:0 12px 10px;border-bottom:1px solid var(--line-soft)}
.cm-chips button:not(.acao){height:24px;padding:0 9px;border:0;border-radius:5px;background:#f1f2f4;font:inherit;font-size:11.5px;font-weight:500;color:var(--ink-2);cursor:pointer}
.cm-chips button.on{background:var(--brand);color:#fff}
.cm-filtro{margin-left:auto;width:24px;height:24px;color:var(--ink-3)}
.cm-cards{overflow:auto;flex:1}
.cm-card{display:flex;gap:12px;width:100%;padding:12px 12px 12px 14px;border:0;border-bottom:1px solid var(--line-soft);background:#fff;font:inherit;text-align:left;cursor:pointer;position:relative}
.cm-card:hover{background:#fafbfc}
.cm-card.on{background:#eef4fe}
.cm-av{width:28px;height:28px;border-radius:6px;background:#e8edf7;color:#5b6b8c;display:grid;place-items:center;font-size:10px;font-weight:700;flex:none;text-transform:uppercase}
.cm-canal-ic{position:absolute;left:21px;bottom:12px;width:14px;height:14px;display:grid;place-items:center;color:var(--ink-2)}
.cm-card .cm-cc{flex:1;min-width:0;display:flex;flex-direction:column;gap:3px}
.cm-card .l1{display:flex;align-items:baseline;gap:7px}
.cm-card .nome{font-size:12.5px;font-weight:500;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cm-card .hora{margin-left:auto;font-size:10.5px;color:var(--ink-3);flex:none}
.cm-card .previa{font-size:12px;color:var(--ink-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cm-card .l3{display:flex;gap:5px;margin-top:3px}
.cm-tag{display:inline-flex;align-items:center;font-size:10px;color:var(--ink-2);background:#f1f2f4;border-radius:4px;padding:1px 6px;white-space:nowrap}
.cm-tag.ativo{background:var(--brand-soft);color:var(--brand);font-weight:600}
.cm-card.nl .nome{font-weight:700}
.cm-card.nl .previa{color:var(--ink);font-weight:500}
.cm-card.nl .hora{color:var(--brand);font-weight:700}
.cm-card.nl::after{content:"";position:absolute;right:13px;bottom:16px;width:7px;height:7px;border-radius:50%;background:var(--brand)}

/* conversa */
.cm-conversa{display:flex;flex-direction:column;min-width:0;min-height:0}
.cm-topo{display:flex;align-items:center;gap:10px;height:46px;padding:0 14px 0 16px;border-bottom:1px solid var(--line-soft)}
.cm-topo h2{flex:1;min-width:0;margin:0;font-size:13.5px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cm-topo h2 a{color:inherit;text-decoration:none}
.cm-topo h2 a:hover{color:var(--brand)}
.cm-acoes{display:flex;align-items:center;gap:6px}
.cm-acoes .acao{width:28px;height:28px}
.cm-enc{background:#f3f4f6;border-color:#f3f4f6}
.cm-bloq{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;color:var(--ink-3)}
.cm-contexto{display:flex;align-items:center;flex-wrap:wrap;gap:0;padding:8px 16px;border-bottom:1px solid var(--line-soft);font-size:11.5px;color:var(--ink-2)}
.cm-contexto .it{display:inline-flex;align-items:center;gap:5px;padding:0 10px;border-left:1px solid var(--line)}
.cm-contexto .it:first-child{padding-left:0;border-left:0}
.cm-contexto .chip{height:19px;font-size:10.5px}
.cm-tl{flex:1;overflow:auto;min-height:0}
.cm-conversa .timeline{padding:18px 18px 6px}
.cm-conversa .dia{display:none}
.cm-conversa .evento{display:flex;align-items:center;justify-content:center;gap:7px;color:var(--ink-3);font-size:11px;margin:10px 0}
.cm-conversa .evento .p{width:4px;height:4px;border-radius:50%;background:var(--line)}
.cm-conversa .grupo{display:flex;gap:10px;margin-bottom:14px}
.cm-conversa .grupo.saida{flex-direction:row-reverse}
.cm-conversa .grupo .col{min-width:0;max-width:70%;display:flex;flex-direction:column;gap:4px}
.cm-conversa .grupo.saida .col{align-items:flex-end}
.cm-conversa .quem{display:flex;align-items:center;gap:7px;font-size:11px;color:var(--ink-3)}
.cm-conversa .quem b{font-weight:600;color:var(--ink-2)}
.cm-conversa .balao{padding:9px 12px;border-radius:6px;background:#f3f4f6;font-size:12.5px;line-height:1.55;color:var(--ink)}
.cm-conversa .balao.saida{background:var(--brand);color:#fff}
.cm-conversa .balao p{margin:0;white-space:pre-wrap}
.cm-conversa .meta{font-size:10.5px;color:var(--ink-3)}
.cm-conversa .avatar{width:26px;height:26px;font-size:10px;border-radius:6px;background:#e8edf7!important;color:#5b6b8c}
.cm-ag{width:26px;height:26px;border-radius:6px;background:#0f172a;color:#fff;display:grid;place-items:center;font-size:10px;font-weight:600;flex:none;overflow:hidden}
.cm-ag i{width:100%;height:100%;background-size:cover;background-position:center}
.cm-barra{display:flex;align-items:center;gap:10px;border-top:1px solid var(--line-soft);background:#fbfbfc;padding:13px 16px;font-size:12.5px;color:var(--ink-2)}
.cm-barra>div{flex:1}
.cm-barra.alerta{background:var(--alerta-soft);color:#92400e}
/* 1.1.6.3 Timeline do contato: lista por sessão ou por contato, conversas vinculadas e rolagem infinita */
.cm-modo{display:inline-flex;margin-left:auto;margin-right:12px;padding:2px;border-radius:6px;background:#f1f2f4}
.cm-modo button{display:inline-flex;align-items:center;gap:4px;height:20px;padding:0 8px;border:0;border-radius:4px;background:0;font:inherit;font-size:11px;font-weight:500;color:var(--ink-3);cursor:pointer}
.cm-modo button.on{background:#fff;color:var(--brand);box-shadow:0 1px 2px rgba(15,23,42,.12)}
.cm-canais{gap:3px}
.cm-card .previa svg{vertical-align:-2px}
.cm-vinc{position:relative}
.cm-vinc.on{background:#eaf1fe;color:var(--brand)}
.cm-vinc[disabled]{opacity:.4;cursor:default}
.cm-vinc .b{position:absolute;top:-3px;right:-4px;min-width:15px;height:15px;padding:0 4px;border-radius:8px;background:var(--brand);color:#fff;font-size:9.5px;font-weight:700;line-height:15px;text-align:center}
.cm-faixa-ct{display:flex;align-items:center;gap:7px;padding:6px 16px;border-bottom:1px solid var(--line-soft);background:#f6f9ff;font-size:11.5px;color:var(--brand)}
.cm-faixa-ct span{flex:1;color:var(--ink-2)}
.cm-carregar,.cm-inicio{display:flex;align-items:center;justify-content:center;gap:7px;margin:14px 18px 0;padding:8px;border-radius:6px;font-size:11.5px;color:var(--ink-3)}
.cm-carregar{background:#f6f7f9}
.cm-inicio{border:1px dashed var(--line)}
/* selo da sessão em cada mensagem: canal e número; azul na sessão ativa, riscado de leve na encerrada */
.cm-selo{display:inline-flex;align-items:center;gap:3px;height:17px;margin:0 2px;padding:0 6px;border:1px solid var(--line);border-radius:9px;background:#fff;font-size:10px;font-weight:500;color:var(--ink-3);vertical-align:middle;white-space:nowrap}
.cm-selo.enc{background:#f6f7f9}
/* sem sessão ativa: o combo Vai para diz em que conversa cai a resposta, e os modais pedem a sessão */
.cm-escolha{display:flex;flex-direction:column;gap:6px}
.cm-esc{display:flex;align-items:center;gap:9px;padding:8px 10px;border:1px solid var(--line-soft);border-radius:6px;cursor:pointer}
.cm-esc:hover{background:#fafbfc}
.cm-esc.off{opacity:.55;cursor:default}
.cm-esc .tx{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px;font-size:12px}
.cm-esc .tx span{font-size:11px;color:var(--ink-3)}
.cm-ancora{display:block;height:0}
.cm-composer{border-top:1px solid var(--line-soft);padding:0 16px 12px}
.cm-composer textarea{width:100%;min-height:64px;max-height:180px;resize:vertical;margin-top:8px;border:1px solid var(--line);border-radius:6px;padding:9px 11px;font:inherit;font-size:12.5px;outline:0;background:#fff}
.cm-composer textarea:focus{border-color:var(--brand)}

/* prazo do canal (descritor › prazo) na lista e no cabeçalho; caixa de resposta do plugin (js_config.replyBlockUrl) */
.cm-card .l3 .chip{height:17px;font-size:9.5px;padding:0 6px;gap:3px}
.chip.cn-venc{font-weight:700}
.cm-composer.cn-resp{padding:0}
.cm-composer.cn-resp iframe{display:block;width:100%;height:300px;border:0;background:#fff}